The Brief
As a customer success manager here you will be collecting and working with data to understand how our customers use our product. During this challenge you will encounter a few common scenarios. Work through them
Goalbook is a software company that provides a service (SaSS) to school districts that helps educators provide better instruction to their students. Especially for those students whom have more specific needs or different learning styles. Educators have more tools which lead to better outcomes for students and districts.
Designed by real CSM's to help you try-on a common activity. Review the prompt below and even submit your answer. After that, we will walk through the components of a great response.
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