Working with Engagement Data in Edtech

Read, interpret, and act using data

Time 
15 minutes

Level
Entry- Mid

Applicable Roles
Customer Success Manager

Experience what it's like to work with real engagement data at Goalbook, a bay-area edtech company. This challenge focuses on how CS's read, monitor, and use data on how their product is being used by customers.

*Goalbook is hiring CSM in early 2023. At the end of the challenges, you have option to send a note to the hiring manager.

Practice these skills:

Data Analysis
Relationship management
Sales mindset
Influence
Qualitative research

What you will experience:

Try on his simulation takes 5-10 minutes and is made of three prompts. At the end the host will review your choices and walk you though their thinking.

Leveraging Data to Take Action

The sales team has sold your software to a new client has brought. With any handoff, you want to make sure it's easy and seamless for the client.

Using Data to Influence

The sales team has sold your software to a new client has brought. With any handoff, you want to make sure it's easy and seamless for the client.

Creating Insights using Data

The sales team has sold your software to a new client has brought. With any handoff, you want to make sure it's easy and seamless for the client.

*Note: all of your answers and information will be kept confidential

Hosted and designed by:

Purva Dandona

Head of Talent at Goalbook

Purva has helped build teams and businesses. She previously has been an educator and worked in education recruiting.

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