Scenarios (task atoms)

Challenges in CMS

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Explore our bite-sized challenges to experience new paths

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Customer Success Manager

Collaborating with cross-functional  teams

Learn how CSMs work with and support different functions of the business.
10 min
Entry-mid level
Relationship Management
Collaboration
Communication
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How do challenges work?

1

Get Briefed

We provide you the context for your challenge. What the company

2

Try on a real life scenario

Designed by experts to reflect real situations, be presented with a problem

3

Practice your skills & choose a path

Weigh-up and decide how you want to proceed.

4

Review, Reflect, and Apply

The host will walk you through the right path and explain why.