While your customers may have all the data available to them, they may not see the impact of using Goalbooks as a product. It's your job to weave together a story so that when it's decision-time to renew during budgeting meetings, they feel confident they have the information to back up their decision.
As a Customer Success Manager, you want to be a "thought partner" with your districts not only in implementation but also continue to support districts in tricky situations.
Targeted training from the CSM can help teachers feel more confident in using the product. As a CSM it's your focus for looking at and interpreting data should be on how to retain your users