Community Manager

Hybrid Role: Residence in San Francisco or Austin preferred

About Us
Peak Shoes makes radical, meticulously-engineered gear for detail-obsessed people. Our sustainable shoes are dang-near everywhere. If you’ve visited Machu Picchu, Tokyo, or an REI store in the last 10 years, you’ve been within ogling distance of a Peak Design product.We’re a close-knit 42-person company with a stunningly bright future. We believe a diversity of perspectives makes us better, and we’re committed to equality and inclusivity across race, gender, age, religion, identity, and experience. And we like to have fun.

The Job
The premise for this role is pretty simple: we’ve got loads of people the world over who are fanatically in love with our award-winning products, and we need you to cultivate and foster their continued happiness. You’ll have to be funny and creative, and you’ll be supported by an entire in-house team of videographers, editors, designers, and photographers.

Part writer, part creator, part instigator, part strategist, we need somebody to own and invigorate Peak Design’s community touchpoints. You’ll be our daily social media manager, injecting our brand voice into posts, stories, reels, live hangouts, Tweets, and unfathomably passionate Reddit threads about zippers. You’ll lead our charge into TikTok, drive our content strategy and calendar. You are not only a content create but a master curator and repurposer. You’ll figure out what works, what we need more of, what the trends are, and when to buck the trends.

We’re looking for a masterfully community manager who—in addition to social copy—can chip in to help facilitate events, onboard and engage new members and be a key liaison with our product and marketing teams. Creativity, strong interpersonal skills, design chops, and strong creative writing skills.

Your Skills

  • A passion for building brand, fostering community, and pushing the limits of the good a environmentally conscious company can do
  • Masterfully witty & personable event moderator in both digital and IRL settings
  • Deep understanding of all major social media channels and ability to tailor a well-thought-out content strategy for each channel
  • Deep experience with day-to-day social media management, preferably with high-profile brands or people
  • Excellent content curator with an innate eye for what does and does not fit a brand’s aesthetic
  • Experience facilitating events and comfortable with high profile individuals and stakeholders
  • Familiar with Adobe creative suite, Figma, and other creative software
  • Deep experience with day-to-day social media management, preferably with high-profile brands or people
  • Experience establishing social media calendars, goals, analysis & reporting on performance
  • Residence in San Francisco or Austin preferred, but not required

Hear from the hiring manager

Sasha Clemens

Head of People

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What are the core problems that this role will be solving?

Customer Onboarding

Event Moderation

Content Strategy Calendar

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Community Manager

A radically different approach to revealing new opportunities and paths

Angie Park

Head of Community

Hear from the hiring manager

Angie Park

Head of Community

What are the core problems that this role will be solving?

Core Challenges for this role

Customer Onboarding

Event Moderation

Content Strategy Calendar

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Hear from the hiring manager

Try on the role

Core Challenges for this role

TRy it on