Authoritive Customer Success Associate
Applicable Roles
Customer Success
Est. Time
20 - 30 min.
Level
In this challenge, you will experience what it's like to be a Customer Success Associate at edtech company, Authoritive. It is designed to better help you understand what the day-to-day looks like and set you up for success! You will use your knowledge of the company, real data, and customer profiles, to decide how to solve each scenario. Each scenario is made up of a problem, a data set, and a prompt you will respond to. Have fun!
Experience these core responsibilities:
Rank and prioritize a list of customers based on their profile and data
Analyze data to pinpoint which customer have growth opportunities
Pinpoint which customers to proactively intervene with
Guide a rising star creator
You can only submit your answer once. (multiple-choice and open-ended). This challenge should take you approximately 20-30 minutes to complete, so find some focused time to site down.
When you complete it, your results will be consolidated and sent to the hiring manager at Authoritive.
Note: Use your laptop or desktop to take this challenge
→ Already taken the challenge? Apply now.
Hosted & created by:
Authoritive's software helps creators make interactive messaging programs via text or other messaging platforms.
Welcome to the Challenge
Applicable Roles
Customer Success
Est. Time
20 - 30 min.
Level
In this challenge, you will experience what it's like to be a Customer Success Associate at edtech company, Authoritive. It is designed to better help you understand what the day-to-day looks like and set you up for success! You will use your knowledge of the company, real data, and customer profiles, to decide how to solve each scenario. Each scenario is made up of a problem, a data set, and a prompt you will respond to. Have fun!
In this challenge you will practice these skills:
Experience these core responsibilities:
Rank and prioritize a list of customers based on their profile and data
Analyze data to pinpoint which customer have growth opportunities
Pinpoint which customers to proactively intervene with
Guide a rising star creator
You can only submit your answer once. (multiple-choice and open-ended). This challenge should take you approximately 20-30 minutes to complete, so find some focused time to site down.
When you complete it, your results will be consolidated and sent to the hiring manager at Authoritive.
Note: Use your laptop or desktop to take this challenge
Hosted & created by:
Authoritive's software helps creators make interactive messaging programs via text or other messaging platforms.