Ivee Customer Success Associate

Welcome to the Try-on Challenge

Applicable Roles

  • Customer Success

Est. Time

10 min.

Level

All Skill Levels

In this challenge, you will experience what it's like to be a Customer Success Associate at Ivee. In the role, you will be the ultimate Ivee Ambassador, having regular, frequent contact with Ivee’s most important asset: our drivers. Test-drive some of the core day-to-day responsibilities and decide whether it is a good fit for you. Each scenario is made up of a problem, a data set, and a prompt you will respond to. Choose from multiple-choice options. Don't worry this is test-drive not an assessment. When you're done, you'll have the option to apply. Have fun!

Experience these core responsibilities:

1

Use Data to Vet New Drivers

Review new driver applications to sign-on new drivers

2

Build a data report

Create a report to send the team using engagement data

3

Identify Problematic Drivers

Review and driver engagement report and act

Start ChallengeStart Challenge

At the end of the Challenge you will be able to submit your interest in the role and apply. Your results won't dictate your eligibility but help guide whether you think the role is a fit.

→ Already taken the challenge? Apply now.

Hosted & created by:

Wendy Wen

Head of Operations @ Ivee

Wendy is a passionate business and operations leader with experience designing cross-functional solutions to complex problems in the B2B space. She is passionate about breaking down silos to solve business problems at scale.

Welcome to the Challenge

Ivee Customer Success Associate

Applicable Roles

  • Customer Success

Est. Time

10 min.

Level

All Skill Levels

In this challenge, you will experience what it's like to be a Customer Success Associate at Ivee. In the role, you will be the ultimate Ivee Ambassador, having regular, frequent contact with Ivee’s most important asset: our drivers. Test-drive some of the core day-to-day responsibilities and decide whether it is a good fit for you. Each scenario is made up of a problem, a data set, and a prompt you will respond to. Choose from multiple-choice options. Don't worry this is test-drive not an assessment. When you're done, you'll have the option to apply. Have fun!

Experience these core responsibilities:

1

Use Data to Vet New Drivers

Review new driver applications to sign-on new drivers

2

Build a data report

Create a report to send the team using engagement data

3

Identify Problematic Drivers

Review and driver engagement report and act

Start ChallengeStart Challenge

At the end of the Challenge you will be able to submit your interest in the role and apply. Your results won't dictate your eligibility but help guide whether you think the role is a fit.

Hosted & created by:

Wendy Wen

Head of Operations @ Ivee

Wendy is a passionate business and operations leader with experience designing cross-functional solutions to complex problems in the B2B space. She is passionate about breaking down silos to solve business problems at scale.